Using data to improve your organisation’s performance is all well and good but what if you don’t capture data, have old or inaccurate data or store data in multiple places?
If you are going to use your data properly, it is important to start with the correct fundamentals in place. We can help you avoid time-wasting and inefficiency by showing you how to clean your data and set up protocols to maintain it.
It may be that you have a perfectly good CRM system but are not using it properly – this can be very costly. Or, you might have a legacy CRM system that is inadequate for your needs. Only by capturing the right data and using it so that you truly know and understand your customers, clients or donors can you meet your organisation’s goals and grow your profitability.
This is where Modus can help. We can work with you to organise your data so that you can use it to improve all areas of your organisation’s performance.
And once your data is organised, we are then in a position to help you use data analytics to increase your profitability and gain a competitive edge over your competitors.
Modus advised us on the implementation of a new CRM system. They have been very professional and have also provided excellent service. I would highly recommend them.”
Brian Donne – Non-Executive Director at LIG Group
Modus have empowered us to understand the strength of our data; whatever the level of contact with the centre, each contact on the new database has a unique relationship with us. They are all potential, if not current ‘supporters’ and we need them now more than ever. Thank you, Tim and Katie.”
Katy Palmer – Partnerships coordinator at The Bromley By Bow Centre